Order Status

Open

Your order is still in the process of being created by you! When an order is in Open (or Reopened), the order has not been seen, processed and handled in anyway by Optimal Outsource.

 

Submitted

Your order has been submitted to Optimal for processing. Our team is now aware of your order and will begin preparing a proof for you to review.

 

Proofed

Your order has been proofed and Optimal is awaiting on your approval. Please thoroughly review your proof to ensure it meets your expectations. Optimal will NOT proceed to production until we receive your approval.

 

Approved

You have approved your order and it is now in the process of being prepared and scheduled for production. Orders in Approved CANNOT be canceled. Please contact your Client Relations Specialist to cancel your order if necessary.

 

In Production

Your order is now in production and is being printed, inserted and prepped to mail. Orders in production CANNOT be canceled. Please contact your Client Relations Specialist to cancel your order if necessary.

 

Billing

Your order has been shipped and our Billing Team is preparing the final invoice for your order
Orders being invoiced.

 

Shipped

Your order is complete. Your mailing has been shipped per the Proof of Mailing Email Notification you receive and the order has been invoiced.

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